TESTIMONIALS
What the Members say…
“I have been very happy with the services offered by the BTAA. I have been a member for over 30 years and have used many of them and made significant savings, especially on my Insurance/ (through TH March) and CC transaction rates”. I then decided to give something back to the industry and became one of the National Committee members some 8 years ago and I have now been elected Chairman of the BTAA in March 2010 and am happy to take up this voluntary position to help others new to the industry.
Paul Yates of Peter Yates Leathergoods - 4.10
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I recently attended a Forum meeting run by the BTAA which I thoroughly enjoyed…Diana showed a high degree of expertise and her presentation to the meeting was excellent, clear and immediately actionable. She was sensitive to others, open to questions (and expressed appreciation for them) and willingly gave her time to responding to questions thoroughly. Diana is extremely enthusiastic about her work and it was infectious.
I certainly would recommend the BTAA to you as a trade association worth working with. If you can have Diana mentor you - you are very lucky in business. I would highly recommend any meeting/course to you that she is running.
Alfred Peacocks
Accessories by Design, Nottingham 6.10
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It was wonderful to meet with you today. Your help and support has certainly encouraged me to pursue this new venture and I feel reassured knowing the BTAA is only a phone call away.
You are awesome, awesome! Thank you so much for all your help, you have made my life a lot easier and helped me immensely in speeding up the process of setting up my new business.
Kindest regards
Stuart Jackson 7.10
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I would like to take this opportunity to thank Diana and her team at BTAA for all of the advice and encouragement that we have been given since joining.
Their response to any request for information or answers to any question have always been prompt and accurate, professional and confidential (which is rare).
I have no hesitation in recommending membership of the BTAA because of the professional way in which they help their members and all of the money saving options they offer.
An exceptional service and professional membership. This is the second time I have been to their AGM and it was a great networking event in Stratford - thank you.
Phillip Pain, Parmata Ltd, June 2010
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"You all will be very happy to know I really thank you for what you have done for us in India and what you suggested . Becoming a member of BTAA has been my best investment yet and also please do visit website of www.btaa.org.uk as well i have been listed there on there Home page i have taken the banner too which has a link to my web site www.ronetto.in
I am very impressed with Mrs Diana and her team, she is a wonderful lady and so helpful in every thing we have asked her."
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"Have a fantastic time on your 'special' birthday weekend away and thanks again for all your help. We have appointed one new agent from your e mail out to your register of agents, she looks very promising so a very big thank you for your help (again) with this."
Gaby Novlli
Gabriella Handbags - 5.10
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" Thanks to the BTAA and introducing me to Leatherwise. I have learnt so much this week and the teaching methods of Christine and Amanda at the Leatherwise course are such that they make what is a very technical process, very enjoyable to learn and the knowledge stays with you.
You come away with wonderful learning material and examples of the leather the group has made in the week. Plus along with learning the tanning process the characteristics of the different leathers, possible problems and testing methods are also covered, so you leave after 5 days with a very rounded appreciation of leather.
The hands on learning means you really appreciate what goes into making leather.
Well done to leatherwise for the courses you run."
Claire Langford Designs. 8.09
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"Diana, you are one of the most professional people I have ever met and your organization is really a fantastic support, we will always be a member. (Please see my experience below from Live Luggage). WOW it is worth every penny of the membership fee."
Clive Hemmsley - Live Luggage - 10.09
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“As a new business, joining BTAA has given me access to a wide variety of information from market data, to trade show contacts and impartial advice on which show would work for my range. All of the companies you introduced us to have helped my business save money. Above all, I have found the employees of BTAA friendly, knowledgeable and extremely responsive to any queries I have."
Joanna Jeffrey - Wrayfield 6.09
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"I would like to say a HUGE thank you to the BTAA for all their support. I'm glad to be a member, it is what every business needs to have you looking after our industry, sort or a friend' and help and support in all aspect of our business. We save money on the services that the BTAA provide, as well as making money from you on having rebates back from when we exhibit at trade fairs, it all helps the bottom line. Thank you to the BTAA its a fantastic service which is under sold and should be recommended to all in our industry and we can recommend you to any company.
This year we all have suffered with bad debts, and the assistant from your suppliers was fantastic and we recovered all the monies owed back and only had to pay 5% - no stress at all."
Julieta - Mayer Accessories 7.09
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"I have been delighted with my membership to the Btaa and it gives credibility to my business. They have helped with agency law, brought enquiries into the business too. The bi-monthly member updates are good to receive by 'email' news as it highlights potential areas of concern and interest to my business. The rebates that we receive from you after the shows are just a bonus. Thank you to the BTAA and the team for all your support and advice.
We are the lucky ones to have a trade association watching our backs."
Matthew Pergaloni, MP Agencies - 10.09
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“Well done to the BTAA for being awarded the Chamber of Commerce and Industry/Business Link award for E’business for the 2nd time - You deserve it, excellent new website!"
Adrian Watkins - 9.08
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"Felt it appropriate to drop you a quick note to say thank you very much for inviting me to the recent House of Lords Luncheon. Perfect weather and a perfect day! Well done for organising the occasion and I hope I wasn't the only attendee who had the chance to sit and meet such a nice group of interesting and motivated individuals.
As much as we all have to deal with our own active and demanding daily schedules, such events as this are so important to maintain at regular intervals. Industry meetings and certainly relaxed and informal occasions like this have a real benefit attached to them. Being a member of the BTAA has helped me a great deal in benefiting from both your industry ‘grapevine’ knowledge and the abundant support that comes with membership itself.
I know I always labour on about your involvement within the trade, but I’m still very impressed how you embraced the challenge of the luggage industry and how you have steadily nurtured the mindset of so many business owners within the luggage trade who never used to think outside their comfort-zone.
I always used to remark to other colleagues in the trade as to how staid and somewhat uninspiring our industry was. I believe a major shake-up has happened in the last few years and with your constant encouragement and positive approach, I’m sure you will one day have a great deal to show for all your effort."
Justin Ben Nathan - Justin Trading 7.09
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“For years I’ve worked as a wholesaler of Brazilian furniture and decided to take the UK distribution rights for Design Verona, launching into the leather goods sector with little knowledge of the industry. If I had received half the advice on the furniture game as I have been given by the BTAA, my life would have been a lot easier.
As a start-up, one of the biggest challenges you face is finding out how your industry works and the BTAA has helped us to penetrate this one. We plan to launch a more affordable sister range and we’ve learned from fellow members that it’s important to continually introduce new product variants.”
Simon Fennemore – Design Verona - 7.09
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"Since I have been involved with the BTAA, I have been introduced to many companies to discuss my design work resulting many job opportunities and various freelance jobs, all thanks to the help from the BTAA. The advice provided by the BTAA has really helped to fulfil my career aims. I could not have had more help and direction, it was definitely worth joining. I am now working at Next as a designer/buyer thanks to the BTAA for so many introductions."
Tara Roche, Designer - March ,2009
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“We received a request from a client to produce an 'overview' of the state of the accessories market in the UK. Their request in part was specific in requiring sector sales information, this information proved very difficult to obtain. As members of the BTAA for sometime now, it occurred to us that we might be able to get some help. It turns out that the BTAA have on file all the industry reports, which were forwarded to us in time to be included in our presentation. A number of valuable points were inserted into our presentation, which the client was extremely grateful for. A hearty thanks to all who assisted us at the BTAA.”
Mark Leighton, Lloyd Baker 3.09
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"I am writing as a recent new member of the BTAA under the manufacturing section, but would like to relay the experiences I have had over the last few months since joining as a new company about to be launched in this sector. I am from the electronics industry previously so it was a surprise to find so much help from one Association under one roof.
The BTAA website has more market information and retail advice then the whole of the electronics market put together. Not only that it gives members total support as if they were part of your very own marketing team and apologise if they don't get back to immediately.. It’s an amazing non-profit making trade association. If it charged commercial rates it would still be very good value.
I do understand that such organisations have to be good value, but the BTAA go above and beyond in their support to members. Both the chairman and the CEO Diana Fiveash have been incredible with the support despite attending trade exhibitions at the same time. Full marks to there back-up team and the webmaster.
I would not hesitate to recommend anyone in this sector of luggage, leathergoods, or handbags, retail or wholesale or associated products to join the BTAA. To summarise it’s an organisation that has its act together. It brings Designers, Suppliers, Manufacturers and retailers together.
In a world where time is so valuable, this is where we all win. Using our time effectively and getting the right advise to help us to be more successful and competitive. Thanks to all at the BTAA.
You guys are lucky you have one!"
Clive Hemsley, Live Luggage, August, 2009
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“I have found the BTAA to be an invaluable source of advice and information. I am constantly discovering new benefits of membership. Their service is exceedingly good value for money and with the discounts available at trade fairs; the money is recoverable almost immediately”.
James Maxwell of Maxwell-Toro Imports - 2008
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“The BTAA helped us recently at a trade fair when a competitor was copying our product. They immediately organised for it to be looked into by the free legal help line “Copywatch” Solicitors. Thanks for your help BTAA”.
Andrew Owens of Acompany - 2008
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“I have been very happy with the services offered by the BTAA. I have been a member for over 25 years and have used the services often and made significant savings, especially on my Insurance/CC transaction rates”.
Paul Yates of Peter Yates Leathergoods - 10.09
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